Alexa Farms ("Alexa Polyhouse", "we", "our", or "us") operates our platform, smart-greenhouse AI solutions, mobile applications, and agricultural services. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit or use our services.
We collect information necessary to deliver, manage, and optimize our smart greenhouse automation, AI agronomic advice, marketplace services, and agricultural management tools.
We use the information we collect strictly to deliver high-quality agricultural technology solutions and operate our business effectively:
Operating climate automation controllers, managing user accounts, calculating ROI estimations, processing marketplace purchases, and generating AI crop analytics.
Authenticating user access, managing role authorizations (Farmer, Manager, Admin), processing transaction invoices, and resolving technical support requests.
Refining agronomic algorithms, testing greenhouse automation stability, improving user interface design, and tailoring recommendations to regional crop conditions.
Sending transactional updates, order status notifications, security alerts, service notices, and relevant newsletters or news (where opted in).
Complying with applicable legal obligations, enforcing platform terms of service, preventing fraudulent transactions, and protecting user safety.
Alexa Farms implements technical, physical, and administrative security measures designed to protect your personal and farm operational data against unauthorized access, loss, alteration, or disclosure.
Our security protocols include SSL/TLS encryption for all data transmitted across web and mobile interfaces, secure token-based session management, encrypted database backups, role-based access restrictions, and periodic system audits.
Note: While we employ industry-standard protection mechanisms, no system or internet transmission is 100% immune to unauthorized access. We encourage users to maintain confidential passwords and report suspicious account activities immediately.
You can view, review, update, or request correction of your profile information anytime by accessing your account dashboard settings or reaching out to support.
You can grant or revoke location permissions via your browser or mobile device settings. Disabling location access may limit certain regional features, such as automated local microclimate forecasts.
You can unsubscribe from promotional email communications at any time by clicking the "unsubscribe" link included in marketing messages or updating your preference settings.
Our platform and services are designed for adult agricultural professionals, farmers, dealers, and commercial enterprises. We do not knowingly solicit or collect personal information from individuals under the age of 18. If we become aware that personal data from a child has been collected without verified parental consent, we will promptly remove such information from our records.
We may revise this Privacy Policy periodically to reflect technological advancements, operational changes, or legal updates. When changes are made, the "Effective Date" at the top of this page will be updated. We encourage users to review this page periodically. Continued use of our platform following notice of changes constitutes your acceptance of the updated terms.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: